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Welcome, Guest. Please login or register. Did you miss your activation email? This topic This board Entire forum Google Bing. Print Search. Author Topic: fake Hantek dso? Read times. Hello to everyone. I need to say I was impressed with the packaging and accessories that came with it.
The case is strong and well paded , test leads, back probes, aligator clip and everything was great. Then came the problems. I plugged the usb cable, installed the driver and software and tried to use it. If I start the software with usb cable plugged in, it won't launch. If I start the software with usb unplugged, it will launch in demo mode. If I plug the usb back in after the software was launch, it says "searching device" forever I tried both version 1.
I tried winXP 32bits, win7 64bits, and both do the same. Last detail, on the facing board, there's a dso stamped The unit is supposed to be I searched Hantek's web site and there's no such thing as dso Is there a way to know if this unit is a fake? You could open the unit and check if there is a real PCB board inside, or if it the housing is completely empty. Here are some picture of the board.
Any idea what it is? Closeup of this area or what does it say? Btw, did a short search for images and all of them seem to say DSO for what is worth. Dsoxxx rev 1. I didn't saw that before you point me this area.
The seller is helping me but he canot do much He's trying to contact Hantek on his side. I don't want to get a replacement unit if it end up doing the same thing. Its been 8 days now and I need to say Hantek service is disappointing me. Anyone had to deal with them? What does it show on your system under "Devices and Printers" or under "Device Manager"? For example this is my Rigol connected without the drivers installed DS To be fair, Hantek is basically the same quality as shops making fakes Quote from: marshallh on May 30, , am.
Quote from: miguelvp on May 30, , am. I found some V1. The site looks legit but not sure if they check what is uploaded there, so do a virus scan before running the installation. Thanks a lot but DSO is an automotive diagnostic scope so software isn't the same as other scopes. I doubt this would work with my unit. I guess they made different batches and forgot to update software???
More reports of problems with 1. Ask your seller to see if he can get the 1. Just asked him A doubt that during weekends they will provide something. I might have to wait a few days again. I should have bought a picoscope series. So here are some updates. After a few emails exchange with Tina from Hantek company. She made me try some drivers and file, asked for videos and pictures of the unit. All this for nothing It just wouldn't work so I returned the unit to the seller for a refund and bought another one from a seller in Toronto.
This one came in 24h from UPS. This one is working. The covers of the unit are a bit different and most of all there's no stamped on it. I don't know if it was a "genuine" unit or not.
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DSO3064 Kit III
PROFISET START 3064 CZ
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